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Account & privacy

UK age assurance

UK access to age-restricted content requires age assurance. A self-declared age is not a replacement for the required verification result.

Verification provider

Ondato handles the verification journey. It can involve a liveness check, age estimation and documentary evidence when needed. Access depends on the resulting verification outcome.

Access outcomes

An unsuccessful, incomplete or invalidated check does not grant access. A further check may be required if the previous outcome expires or is no longer valid. Do not try to bypass the access controls.

Help with a check

Contact hello@swipey.ai if the process fails or you believe an outcome is incorrect. Describe the error and device. Do not send identity documents to an unverified message sender or publish them in a community channel.